If you have a problem with your business, you need to look for the source of the problem and fix from there. In most cases, business owners like to fix the problem temporarily and patch it instead of eliminating the causes that create the problems in the first place.
For example, your competition is destroying your business. Your immediate solution would be to cut the price and put on some sales and clearances. If you look deeper, the source of the problem could be your customer service, products, or services that detoured your customers to your competition.
We put on some Business Indicators that consistently portrayed the situation of your business, both internally and externally. You can download those indicators and watch your business functionality closely to reduce the change of being surprised or trapped in an unpleasant situation.
The moment one of your machines stops working, people call you looking for an immediate solution. When a customer’s check bounced back, the accounting calls you for the next solution. All these and lots of other types of problems denote only one thing, and that the issues haven’t been solved from the source. That is precisely why these problems keep coming back over and over.
Looking for the source is a habit that you need to learn like any other habits. You need to think twice before throwing out any decision when you face a problem. If you train your brain to look for the source, your decision would be more source base rather than symptoms fixation. To learn more check the Mind Mapping of a Business Leader.
Brian needs at least 30 days to build a new habit. A new habit is fundamentally some new brain cells connections.
One way of fixing problems form the source is to have a system to run each segment of the business. As part of implementing a system, you need to have at least one SOP (Standard Operating Procedure) for each task. An SOP is a step by step instruction of how to do a task or handle a procedure. In another word, SOP is exactly what would you if you faced the same problem.
Click here to learn more about SOPs.
Business Personality is another tool that guides you to the source of problems. If you are losing your customer, for instance, look closely at the personality and the words and phrases in the mind of your customers. You may be lost some of the valuable words around your business name in the minds of your customers. To fix that problem, you need to work on the personality of your business.
If you have serious problems with your employees, look at the culture of your business. Download Business Culture and fill it at least once a month. Instead of blaming your employees or someone, check the source of the problem could be something else.
The cause of losing your employees loyalty and having drama can be right in front of your eyes. It can be discrimination or an unnecessary exception or inequality that people hesitate to tell you. The presentation of this source could be drama, conflict, arguments and other action not related to the real source.
Conclusion:
The easiest way to fix a problem is to fix it right away, but the efficient way of fixing a problem is to find the source and fix it once and forever. We developed some tools that help you find the origins of most of your business problems and fix the problem from the source.